Ordering & Payment
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and other major payment methods at checkout.
Once an order is placed, we start processing it immediately. If you need to make changes, please contact us as soon as possible. While we cannot guarantee modifications, we will do our best to assist you.
Payment failures may occur due to incorrect details, insufficient funds, or security settings. Try using a different payment method or contact your bank for assistance.
Yes, all payments are processed through encrypted and secure platforms. We do not store your payment details.
Shipping
Yes, we always offer free shipping – no minimum order value required.
We currently ship to the United Kingdom. We’re working on expanding to more countries soon – stay tuned!
Shipping times vary but are typically 4–9 business days after the order has been processed. A tracking number will be provided via email once your order has shipped.
Returns & Exchanges
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within30 daysof receiving your order.
Simply contact our customer service with your order number and the item(s) you’d like to return. We’ll guide you through the steps.
Yes, exchanges are possible if the item is in stock. Contact us to check availability and arrange the exchange.
Contact Information
Store Name: Moda Lina
Address: Dorpsstraat 1, 7447 CM, Hellendoorn
Company Registration Number: 92991866
VAT Number: NL004990697B38
Email: info@moda-lina.com
Phone: +31616299803
Customer Service Hours: Monday-Friday, 9:00 AM - 5:00 PM GMT+00:00
Response Time: We aim to reply within 24 hours.